Innovation Lab Manager – Refurbishment Quality UK

Company: Back Market
Apply for the Innovation Lab Manager – Refurbishment Quality UK
Location: Greater London
Job Description:

Hi, we’re Back Market.

We’re here to help make tech reliable, affordable, and better than new. We’re a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

You’ll be the solo UK operator of our brand new London Innovation Lab – part quality detective, part tech evangelist, part public face of Back Market UK.

Think: disassembling phones live on TV, auditing sellers on-site, and helping shape what quality refurbishment looks like at scale.

London (Waterloo Station) | Permanent contract | 1 remote day/week

YOUR MISSION (IF YOU ACCEPT IT) …

Posted: March 11th, 2026