Business Development Manager

Company: Monarch Water
Apply for the Business Development Manager
Location: Diss
Job Description:

Join us in expanding a dynamic portfolio of products under the esteemed Monarch Water and Calmag brands, ensuring that specifications are maintained throughout the ordering process.

You’ll have the opportunity to cultivate sales prospects among a diverse group of qualified customers, leveraging our well-established product lines within the Monarch Water and Calmag ranges.

Operating within a defined territory, you’ll enhance the product offerings by engaging with both existing accounts and new clients. This role places a strong emphasis on securing End Client Purchase Order Estimates and food service product specifications, while also fostering relationships with M&E, FM, Maintenance, Fit Out contractors, and specialised distribution channels, including catering and key merchant partners such as PTS and BSS. A critical aspect of your responsibilities will involve identifying and disrupting competitive specifications.

Responsibilities

  • Gather and maintain product order specifications across defined ranges
  • Craft and present engaging product presentations and Continued Professional Development (CPD) sessions
  • Foster and expand both direct and indirect business relationships with essential partners, including installers and larger M&E contractors
  • Proactively identify and communicate new technologies and opportunities for business growth, attending trade shows and company events as needed
  • Collaborate with Monarch Water and Calmag internal sales teams to establish and enhance specification sales within both new and existing accounts
  • Maintain a strong commercial focus to achieve the company’s targets for both new and existing business as outlined in your set objectives
  • Devise effective sales strategies to outmaneuver competitors and secure new business opportunities
  • Respond to sales leads within 24 hours and promptly follow up on quotations, managing data and generating reports to evaluate wins and losses
  • Provide regular updates on sales activities as requested, pinpointing opportunities and challenges, and strategise accordingly to ensure comprehensive market coverage
  • Keep accurate customer account records up to date using the prescribed company IT systems

Requirements

  • A solid background in a similar product and sales position
  • Experience in engaging with Merchants, collaborating with stakeholders at various levels within the organisation, and managing Merchant-focused commercial agreements to enhance revenue and profitability for this particular customer segment
  • Comfortable working both independently and as part of a team
  • Proactive in taking ownership and delivering outstanding results and customer service
  • Self-assured in decision-making with a strong focus on customer satisfaction
  • Proficient in Microsoft Office applications
  • Skilled in CRM practices for collecting and acting on customer feedback

Benefits

  • Competitive base salary
  • 25 days holiday + bank holidays
  • Life Assurance
  • Company Car
  • Annual Incentive Scheme
  • Culligan Group Discounts available & Online ‘perk’ discount platform
  • Company Pension scheme
  • 24/7 365-day access to Employee Assistance Programme through Health Assured
  • Access to on-going learning and development with our online learning platform

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Posted: March 11th, 2026