Job Title: Technical Manager
Location: Stoke-on-Trent
Salary: £50,000 + Benefits
Job Type: Full Time, Permanent
About the Company
A well-established and growing British manufacturer within the tiling and flooring sector is seeking an experienced Technical Manager to join its factory-based senior leadership team.
With over 70 years of manufacturing expertise, the business specialises in cement- and epoxy-based systems including tile adhesives, grouts, smoothing compounds, screeds, moisture control systems, and specialist mortars. The company also manufactures for a number of well-known domestic and international brands and continues to expand both in the UK and overseas markets.
The Role
Reporting to the Factory Operations Director, the Technical Manager will play a key role within the senior management team, working closely with the Laboratory Manager, Chemists, QC Team, and Operations Manager.
Key responsibilities include:
- Managing product specifications and handling technical complaints
- Overseeing Technical Data Sheets and packaging technical information
- Managing NBS specification and MSDS software systems
- Supporting the wider technical team with product-led systems development
- Maintaining ISO and BBA accreditations
- Managing a Technical Assistant
- Contributing to continuous improvement and technical best practice
The successful candidate will receive a comprehensive induction and ongoing training to ensure full product and systems knowledge.
Candidate Requirements
- Previous technical or technical services experience within the cement-based tiling and/or flooring sector
- Strong knowledge of relevant BS/EN tiling and flooring standards
- Experience maintaining ISO and BBA accreditations
- Experience managing adhesives, screeds, grouts, or mortars (highly desirable)
- Experience managing or mentoring technical teams
- Strong communication and interpersonal skills
- Detail-oriented with a process-driven approach
- Computer literate, including Microsoft Office
Benefits
- Competitive salary (£50,000)
- Private healthcare
- Company pension scheme
- Perkbox benefits
- Comprehensive induction and ongoing training
- Supportive and collaborative working environment
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