Our Global Inclusion Center of Excellence team is responsible for the enterprise-wide inclusion strategy and ensuring that each of the companyu2019s global markets, across the three-legged stool (https://www.mcdonalds.com/us/en-us/about-us/our-history.html) , are supported in a culturally-relevant way. Additionally, that mitigates reputational risk.
Advancing the Golden Rule, our global framework of Inclusion is recognized as a business imperative, and as a result, this role will support the three market segments: International Operated Markets (IOM), which are comprised of wholly-owned markets, or countries in which the McDonaldu2019s operates restaurants, International Operated Markets u2013 Business Unit (IOM BU), which are comprised of smaller markets that are wholly-owned, and International Developmental Licensed Markets (IDL), which are markets where McDonaldu2019s has licensed its franchising rights to strategic partners.
Reporting to the Global Director Inclusion, this manager will work closely in a collaborative environment to partner with stakeholders across IOM, IOM BU, and IDLM. The work will include assessing the marketsu2019 Inclusion strategies against the Global Inclusion enterprise-wide strategy, helping markets obtain data to help drive decision-making and enhance market-specific plans. The Manager will be a connector across the system to drive implementation of programs, processes and frameworks that foster inclusion while managing key partnerships and resources. Additionally, the Manager will deploy inclusion initiatives that are globally scalable and locally relevant.
Responsibilities include:
Work with Global Inclusion SMEs and market leaders to create and support market-level inclusion strategic plans based upon validated benchmarks and market-level research and ensure that market inclusion strategies appropriately are globally yet locally relevant
Thought partner with colleagues to create reporting with relevant metrics
Work with market leaders to effectively manage and use key external strategic partnerships to support inclusion strategic plans
Manage relationships with cross-functional teams between and within each market as well as within the globalized functions
Work with Global Inclusion team members and key stakeholders to build local narratives, tools and resources
Skills and Experience required:
Significant experience working in enterprise strategy, global markets, product or organizational development
Demonstrated experience and practice in inclusive leadership, strategy deployment, and facilitation for business results in a diverse group of international markets
Proven record of creating and supporting market-level inclusion strategic plans based upon validated benchmarks and market-level research
Proven experience in conducting assessments, using qualitative and quantitative metrics to inform and evaluate interventions within and across markets
Demonstrated ability to provide cultural insights, emerging market demographic analysis, and sociou2010economic conditions and indicators
Experience designing, implementing, and executing initiatives for scale and sustainability
Proven track record of understanding historic, contemporary, and anticipated cultural norms and socio/geo-political considerations
Previous experience with inclusive leadership concepts as well as crossu2010cultural competencies and communications
Demonstrated proficiency and knowledge to drive the utilization of technology and digital platforms
Proficiency in collaboration, diplomacy, and influencing
Excellent verbal and written communication skills; a persuasive communicator with a demonstrated ability to guide, mentor, and encourage others
Strong relationship builder with various partners within a large and highly complex global organization
Fluency in English required; fluency in French, German, Spanish, Chinese and/or Arabic, desirable
Requsition ID: REF9612S_744000113728016…