Full-time (40 hours) | Remote | Core hours Monday–Friday 08:30–17:30
Hatmill is a fully remote, high-performing consultancy ranked #1 Great Place to Work 2025 (Medium Size Company). We are an Employee-Owned Trust and a certified B Corp.
We’re looking for a competent, reliable Business Support Specialist to join our Business Support Team.
This is a broad, generalist administrative role supporting events, training, finance, IT, marketing and compliance.
A note on how we work
Hatmill is self-managing and non-hierarchical.
We don’t operate with traditional management layers or internal job titles. People are trusted to take ownership of their responsibilities and contribute beyond rigid role boundaries.
That works exceptionally well for people who:
- Take initiative naturally
- Feel comfortable working without close supervision
- Communicate directly and professionally
- Follow up when something needs attention
- See strong administration as commercially important
- Take pride in getting the fundamentals right
It can feel less comfortable if you prefer:
- Detailed day-to-day direction
- Clearly defined role limits
- Frequent validation before taking action
There’s no right or wrong approach, but our environment suits people who are motivated by ownership, autonomy and contribution rather than status or titles.
The role
We’re looking for a competent, reliable Business Support Specialist to join our Business Support Team.
This is a broad, generalist administrative role supporting the smooth running of the business.
You’ll
- Coordinate two company away days per year
- Organise internal and client events
- Support consultants with documentation and systems
- Contribute across finance, IT, marketing, compliance and operations
- Input expense claims and timesheets where required
- Contribute flexibly to the wider needs of the business as they evolve
This is not an executive assistant role. It is a central operational role requiring strong administrative capability.
This role suits people who enjoy autonomy and ownership. It may feel less comfortable if you prefer detailed day-to-day direction or clearly defined role boundaries.
- Strong Microsoft Office capability (Word, Excel, PowerPoint, Outlook, Teams)
- Excellent organisational skills and attention to detail
- Clear written and verbal communication
- Ability to prioritise independently in a remote environment
- Living within 50 miles of Ripon
- Access to a car (fortnightly meetups required)
- Experience coordinating events
- Experience managing budgetsFamiliarity with AI tools such as Copilot or ChatGPT
- Experience in consultancy or professional services
What we offer
- 25 days holiday + 3 days Christmas holidays + statutory bank holidays
- Private Medical Insurance Scheme
- Income Protection Scheme
- Death in Service Insurance
- Hatmill House – access to our holiday home
- Electric Vehicle Salary Sacrifice Scheme
- Two company away days each year
- A genuinely trusted, high-performing environment
There is an opportunity to broaden your involvement across the business over time. Excellence in the fundamentals is valued in its own right.
If you take pride in smooth operations and want to work in a values-led, high-performing environment, we’d love to hear from you.
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