Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don’t need experience for this role, just loads of enthusiasm and a desire to learn.
As a Business Administrator apprentice, you’ll support the day-to-day running of the organisation while learning a wide range of practical business skills. You’ll work with different teams, communicate with colleagues and customers, and help keep processes running smoothly.
The National Trust’s commitment is “For everyone, for ever.” Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures, and experiences. It means creating an inclusive environment where everyone is able to thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access.
What it’s like to work here
You will develop skills in using IT and office systems, managing tasks and solving problems, and applying business processes and professional behaviours across an organisation.
This is a unique opportunity to join the National Trust’s national Apprenticeships and Early Careers programme as a Business Administration Apprentice. You’ll play a key role in keeping our programmes running smoothly while building the foundations of your own career. You’ll support day‑to‑day operations, help coordinate activities for new starters, and work closely with colleagues who are passionate about developing talent. It’s a great opportunity to learn, grow, and make a real impact from day one.
Our team is hybrid, meeting at least once a week in our head office in Swindon.
What you’ll be doing
Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to the apprenticeship standard Business Administrator Level 3.
Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace.
You’ll attend regular review meetings and be accountable for your own progression. You’ll be required to complete mandatory e-learning, courses and training provided.
Who we’re looking for
- A minimum of 5 GCSE’s which must include English and maths at grade C/4, functional skills level 2 or equivalent
- (If you hold an EHCP, Entry Level 3 in English and maths is acceptable.)
- Aged 16 or over and have completed year 11
- Not in full time education
- Have the right to work in the UK and have been ordinarily resident in the UK for three consecutive years before starting the apprenticeship
- Not currently on any other training or education programme (e.g. another apprenticeship or a degree)
- Able to travel to work location
If you are aged 18 or under at the point of enrolment and have not achieved English and maths at grade C/4, you may be enrolled on functional skills level 2 as part of your apprenticeship.
If you have a qualification in the same or a related subject or have lots of relevant work experience this will mean you are not eligible for the apprenticeship.
Once you’ve checked you’re eligible, please use your application to tell us how you demonstrate the following Knowledge, Skills and Experience:
- Ready to start your apprenticeship – no experience needed, just bring your enthusiasm
- Positive, curious and up for learning – motivated, open‑minded and keen to grow
- Confident to speak and happy to listen – you help people feel heard and included
- Works well in a team – you are flexible, happy to help and comfortable with adjusting when needed
- Ready to take on the full learning journey – ready to complete all the learning, coursework and final assessments whilst undertaking your job role
- Focussed on giving great service – you care about helping others and doing a good job
- Can follow instructions and stay safe – especially when using tools and equipment (we’ll show you how)
- Friendly and respectful – especially when working with volunteers and the wider community
The package
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
National Trust place
Heelis, Kemble Drive, Swindon, SN2 2NA
Documents
Apprentice – Level 3.pdf
Requirements
Compliance.Eligibility to Work in the UK
Additional information
Closing Date: 23 March 2026
For any queries relating to this apprenticeship, please contact apprenticeships@nationaltrust.org.uk
Interviews will take place across w/c 13 April and w/c 20 April.
This role will start in September 2026 and runs for 18 months.
To apply for this vacancy simply click the ‘apply’ button in the top right hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk
If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we’ll support you as best as we can. For examples of how, please see our supporting you page.
EqualOpportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
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