Service Desk Manager: Lead Central Support & Transformation

A leading not-for-profit organization in the UK is seeking a Service Desk Manager to establish a new central service function. The successful candidate will lead the team, setting standards and driving continuous improvement while ensuring quality support across all channels. Key qualifications include experience in customer support operations, leadership capabilities, and strong communication skills. This is an exciting opportunity to shape a pivotal service desk function and improve overall customer satisfaction.#J-18808-Ljbffr…