Bereavement Services Administrator
£14,048 – £15,211 (pro rata)
Part time – 20 hours per week (Monday to Friday, 12.30pm – 4.30pm)
Rugby Borough Council is dedicated to both community and colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.
About The Role
As a Bereavement Services Administrator you will play a key role in ensuring the smooth and sensitive handling of bereavement arrangements in burials, cremations and memorials. This is a position that requires empathy, discretion and the ability to handle documentation and information with confidentiality and care.
The role also involves dealing with customers face-to-face and over the telephone, providing front-facing service to our customers. This is a part-time position, 20 hours a week Monday to Friday 12.30pm-4.30pm. Please note this role is fully site-based.
About You
You will have previous administrative experience with excellent organisational and communication skills, a high level of accuracy and attention to detail, and the ability to prioritise your workload effectively in a fast-paced environment.
You should be comfortable dealing with the bereaved in often stressful circumstances, with a high level of customer focus and the ability to interact empathetically with a wide variety of people.
Benefits
- 35 days leave (including 8 bank holidays and 3 extra days normally applied at Christmas) pro rata
- Generous Local Government Pension Scheme
- Annual leave purchase scheme
- Subsidised parking
- Structured Induction Program
- Learning and Development opportunities, including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Independent Support for your health & well-being
- Generous compassionate leave
- Extra Benefits including Retail Discounts, Cycle to Work scheme and more
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