Overview
We’re looking for a dynamic new GM to take the reins at our Flagship Restaurant in Westfield White City. If you’re a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you’ll thrive in this role. The restaurant fits 100 covers. We have a strong mix of in house and Deliveroo sales. It’s a really vibey site with tons of regulars, we get great footfall from the shopping centre and cinema but we’re also a destination restaurant for locals.
Find out if this opportunity is a good fit by reading all of the information that follows below.Responsibilities
- All the usual GM admin such as forecasting, FoH rotas, being on top of Health & Safety, team recruitment/onboarding/training (we use Flow and Planday).
- Recruitment for front of house roles.
- Building on and maintaining our great company culture. Work life balance and autonomy are important, and we strive to support you to achieve that for you and your team.
- Strong relationship with the kitchen. We don’t see the pass as a divide and with an open kitchen, we encourage constructive and productive relationships between FOH and BOH.
- Systems in use: Planday (Rotas), Supy (ordering and stock management), AllGravy (Training), VitaMojo / Deliveroo (EPOS), Google Sheets (reporting).
Pay & Contract
This is a 48h/wk full time contract that requires a mix of opens/closes over 5 days a week. This usually works as 45 hours on shift on the rota and a flexible 3 hours of admin. You will write your own rota, but we expect you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£36k/yr). Service Charge (around £10-12k/yr) based on worked hours, Tronc system. Target based Bonus Package (£4k/yr, paid quarterly) + £2.6k pa Deliveroo sales bonus (paid monthly). This means a very achievable annual take home of £50k+ / yr.
About You
- Previous GM experience is essential, with at least 2-3 years in a similar sized site location.
- Passion for service, people and food. Our burger is insanely good and we’re famous for it, but the atmosphere and team are just as important to the guest experience.
- Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere.
- Taking the time to use your past experience to train and mentor your team.
- Great initiative and confident to take ownership of your site. Autonomy is valued and you’ll have a voice in the future of your site.
- Working closely with Head Office on projects to move the business forward. You’ll have opportunities to present ideas and proposals for events, building work and restructuring.
Experience & Requirements
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £48,000 – £52,000 yearly
Benefits: Service Charge + Bonus
About Black Bear Burger
We have one of the best burgers in London, focus on quality and make everything fresh, there is nothing frozen on our menu! xwzovoh We have a fun and positive team and always looking to take on great people in our 4 sites!
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