Regional Client Support Manager
Products – Online Food Ordering + EPOS + SAAS
Salary – up to £85,000 per annum + commission
Role & Activities
– Responsible for a ‘region’ of the UK
– Management of a small niche team of relevantly skilled employees to support all aspects of client management
– Exceptional client relationship building skills / must be able to relate competently with small & medium sized businesses in the restaurant/takeaway/hospitality sector
– Fixer/resolver/do-er – required to turn hand to any situation and ensure the client feels supported and that someone is going to provide the fastest resolution possible
– Revenue builder through upselling both products and services
– Close alignment with marketing teams to build brand awareness for the benefit of clients
Skills & Attributes
– Must have five years+ relevant experience in online food ordering/EPOS. This is non-negotiable.
– Intellectual with great report writing skills borne out of a deep understanding of how to analyse data
– Strong communication skills – natural, confident, down-to-earth
– Do-er not talker with huge energy and passion for improving performance
– Passionate about building accountability and getting things done
– Full driving licence (non-negotiable)
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