Customer Service Administrator

Job Title: Customer Service Administrator (Temporary to permanent- starting immediately)Location: Exeter, office basedSalary: £25, PA starting salary, reviewed annuallyHours: Monday – Friday 9am-5pmBenefits: We would love for you to join us, some of the fantastic perks of temping through Office Angels include:Weekly payAccess to Boost – our exclusive platform with discounts on hundreds of retailers, a well-being hub with recipes, an exercise area, and a mindfulness section with blogs & videosTemporary candidate of the month awardTemporary candidate lunches/treatsOnline time sheetsA dedicated consultant for additional supportWe are excited to be partnering with a growing manufacturing business where quality and exceptional customer service are key.If you are a people person who loves helping customers, solving problems, and bringing positive energy into every conversation and you’re looking for a role where every day feels different, your ideas are valued, and you can build a career within a supportive, peoplefocused business, then this opportunity could be perfect for you.Key Duties:Being the first point of contact for customers-whether by phone, email, or occasionally in person-ensuring every interaction is friendly, efficient, and supportiveResponding to incoming sales enquiries and spotting natural opportunities to recommend additional or complementary productsGetting involved in marketing activity, from helping with campaigns to contributing ideas and engaging with customers across different channelsBuilding trust and strong working relationships with customers and internal teamsHandling questions, issues and more complex situations with calm professionalism and a peoplefirst mindsetDeveloping a deep understanding of the product range and staying enthusiastic about learning new information as the business evolvesWhat you’ll bring:A confident, proactive approach and the ability to work independently with a positive mindsetThe resilience to stay composed, focused and solutiondriven when things get busyClear, professional communication skills-both written and verbalA natural ability to build rapport, connect with people and show genuine empathyGreat attention to detail, with a practical, problemsolving way of thinkingCuriosity, enthusiasm and a real desire to learn, develop and grow with the teamA collaborative attitude and a willingness to contribute to a supportive, peoplefocused workplaceNext steps: This role is starting immediately so please don’t delay in applying for this role. You can apply online or by emailing your CV directly to or contact Michelle or Georgie on . Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer….