The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments whether they are online or in person. PayPal is more than a connection to third‑party payment networks; we provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, including a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored‑value products such as gift cards and eligible credit‑card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end‑to‑end payments solution that provides authorization and settlement capabilities, instant access to funds and payouts, and support for exchanges, returns, and risk management. We enable consumers to engage in cross‑border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross‑border trade.
Job Description Summary
PPUK is seeking an experienced Financial Crime consultant to support the MLRO team across high‑risk and complex investigations, alongside key project and BAU activity. The role will primarily support the Customer Risk Assessment (CRA) Quality Assurance programme and related remediation, while conducting in‑depth reviews of high‑risk customer activity in line with PayPal’s policy, regulatory and legal obligations. The role requires strong analytical judgement, the ability to assess complex customer profiles and large data sets, and clear documentation of investigative decisions, working closely with first‑ and second‑line teams to improve risk outcomes and procedural alignment.
Essential Responsibilities
- Apply analytic techniques to complex information sets to make logical and effectively supported recommendations on cases for reporting.
- Assess customer profiles and large amounts of data to ensure normal and expected activity, including adherence to the Acceptable Use Policy and Know Your Customer efforts.
- Document findings and narrative style reports in the manual and automated process case management system and prepare reports to management as required.
- Exercise good judgment in making decisions or recommendations in relation to multiple complex case investigations.
- Focus on high‑risk and complex investigations.
- Analyze trends within the use of Crypto on the PayPal platform to identify potential methods of abuse and ensure detections are working properly.
- Leverage internal data and various open‑source research platforms to investigate potentially illicit activities and support investigative decisions.
Minimum Qualifications
- 3+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
Red Flags for Recruitment Fraud Notice
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
Benefits
At PayPal, we offer a flexible work environment, employee share options, health and life insurance, and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0134940
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