Scheduler / Helpdesk Administrator Based in Bristol BS13 £28-30k depending on experience 40 hours a week – office based Are you a Scheduler / Helpdesk Coordinator and looking for your next role in Bristol Are you familiar with a Responsive Maintenance Helpdesk process but also someone that can schedule, plan and coordinate engineers diaries, look after quotes and manage sub contractors. Or are you someone with strong Admin / Customer Services skills that has experience of planning and coordinating engineers that work on responsive maintenance contracts or similar? This continuously growing Facilities Services company are looking to recruit a Responsive Repairs Scheduler to oversee and Coordinate a new contract that they have been awarded across the Wiltshire and surrounding areas. As a company they will deliver planned and reactive works as well as delivering small and minor works projects, previous knowledge and experience of reactive contracts advantageous. Supporting the regional Contract Manager you will be responsible for
- Ownership of all administrative tasks for one dedicated client including the below
- Raising all jobs, scheduling engineers & subcontractors for reactive, remedial & PPM jobs
- Raising contractor work orders
- Raising supplier purchase orders
- Ensuring compliance service reports and job cards are completed for each job as required
- Creating PPM Schedules
- Creating Quotes
- Manage all data input onto customer portal
- Assist in managing all PPM activity across the clients buildings ensuring we remain compliant with all of our contractual and statutory obligations.
- Develop and Maintain strong client relationships and report any service failures
- Ensure a consistent level of delivery is provided across all sites
For further information on the role and the company recruiting please APPLY NOW or get in touch with Gary Cornes for a confidential chat….