Assistant General Manager – Luxury Boutique Hotel, Isle of Wight
Competitive Salary + Benefits + Relocation Package
Are you an experienced hospitality professional ready to take the next step in your career? Do you have a passion for delivering exceptional guest experiences and leading a high-performing team? We are seeking a dynamic Assistant General Manager to join a luxury boutique hotel on the stunning Isle of Wight.
This luxury boutique hotel offers a unique and bespoke service, with a strong commitment to delivering a memorable and high-end experience for all guests. The hotel is renowned for its tranquil setting on the Isle of Wight, offering a blend of modern luxury and exceptional hospitality.
The Assistant General Manager will work closely with the General Manager, overseeing the day-to-day operations of the hotel, ensuring high standards are maintained across all departments, and contributing to the continued success of the business. The role will involve leading a dedicated team, improving operational efficiencies, and ensuring the guest experience is second to none.
Responsibilities
- Support the General Manager in leading and motivating a dedicated team to deliver exceptional service
- Oversee front-of-house operations, ensuring the highest standards of guest service
- Assist with financial management, budgeting, and achieving revenue targets
- Monitor guest feedback and implement improvements to enhance the guest experience
- Manage day-to-day hotel operations, including staffing, reservations, housekeeping, and maintenance
- Develop and implement effective training programs to upskill the team
- Drive operational efficiency and cost control while maintaining the hotel’s luxury standards
- Ensure compliance with all health and safety regulations
- Assist with event and conference coordination as required
Requirements
- Proven experience in a managerial role within the luxury hospitality sector (Assistant Manager, Deputy Manager, Operations Manager, etc.)
- Excellent leadership and interpersonal skills, with the ability to inspire and manage a diverse team
- Strong business acumen and the ability to manage budgets, cost controls, and operational efficiency
- A passion for creating memorable guest experiences and attention to detail
- Previous experience in front-of-house, F&B, or hotel management
- Flexible, proactive, and able to thrive in a fast-paced environment
- Knowledge of hotel management software (e.g., Opera, Reslynx, etc.) is desirable
- A positive, can-do attitude and a commitment to excellence
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