Overview
IDHL is a digital agency and strategic partner to ambitious brands, accelerating growth in the digital economy. Our expertise is delivered through three core divisions: Performance, Web & eCommerce, and Intelligence, all working closely together to create impact across channels. We are also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands, and The MTM Agency, specialists in integrated marketing and audience engagement. We focus on outcomes, not just outputs, back each other, take pride in what we do, and ensure the way we work works for everyone.
Your role as PPC Technical Account Manager
You will be a highly skilled Technical Paid Search Manager responsible for executing and optimising paid search campaigns across platforms including Google and Microsoft. You’ll work closely with clients and internal teams to deliver outstanding results. Beyond client campaign management, this position involves developing junior team members, shaping our product offerings, influencing communication strategies, and enhancing the delivery of our Paid products to clients.
Responsibilities
- Manage the day-to-day PPC activity with support from the Senior Manager & PPC Technical Account Director, ensuring strategic execution and KPI achievement
- Manage a portfolio of clients – budgets ranging from £500k - £4M a year
- Ensure operational success of accounts by delivering projects on time and within budget
- Support the Account Director with implementation of client strategies, optimizing key campaign efficiencies
- Be a point of contact for daily PPC inquiries from clients
- Identify account growth opportunities in partnership with the Technical Account Directors
- Foster strong relationships across Client Services and other channel teams
- Be a mentor to junior members of the team, helping train and upskill
Key Skills
- Experience in PPC roles within search agencies or in-house environments, with a proven track record managing complex campaigns for global clients
- Proficient in managing and planning campaigns across Google Ads and Microsoft Ads. Experience with Apple Ads & SA360 is advantageous
- Experience in managing Search, Performance Max, Demand Gen, Universal App Campaigns and Display campaigns
- Knowledge of feed optimization and management is preferred
- Good knowledge of PowerPoint and Excel
- Experience managing global accounts and coordinating with clients across multiple time zones
- Deep understanding of paid search principles, best practices, and industry trends
- Good analytical skills with the ability to interpret data, extract insights, and make data-driven decisions
- Experience within GA4/Adobe analytics
- Excellent communication and interpersonal skills for effective collaboration with clients and internal teams
- Demonstrated success in delivering high-performing paid search campaigns and meeting key performance metrics
- Experience in partaking in QBRs and strategic planning meetings with the client
- Strong time management skills, underpinned by proactive management of deadlines and a capacity to multitask effectively
- Experience in team task management, including prioritisation of tasks and deliverables
Any other relevant information
- This is a hybrid role split between home and office working, ensuring you work from your contracted office on the relevant allocated day (Manchester Wednesday & Leeds Thursday)
- Be available to travel frequently to client and new business meetings
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