Chief of Staff for UHNW Entrepreneur (Family Office / Private Office)
Location: London & UK (Hybrid)
Contract: Full-time, permanent
Start Date: As soon as possible – handover period through to June 2026
Reporting To: Directly to the Principal
The Opportunity
We are seeking a highly organised and proactive Chief of Staff to support a UHNW individual managing multiple active businesses across diverse industries. Acting as a strategic partner and trusted conduit between the Principal and all business stakeholders and family members, this role delivers high-impact support across UK-based business operations, enabling effective communications, governance, stakeholder engagement, and operational oversight. The focus is predominantly commercial, with personal and family priorities forming a natural but secondary part of the landscape.
This is a replacement hire for a well-established role. The outgoing Chief of Staff built the infrastructure, systems, and trusted relationships that now define the position. The incoming candidate will inherit a strong foundation with a collaborative support team and a Principal who has evolved significantly in his ability to delegate. A thorough handover period through to June 2026 will be provided.
The role is hybrid: the Principal splits his time between a Central London office and business operations in the Midlands. The successful candidate should be willing to spend 2–3 days per week in the Midlands (with hotel accommodation provided on-site) and can work flexibly from London or from home on remaining days. Driving is not required – direct trains run from Central London to the Midlands location.
Requirements
Must-Haves
- Proven experience in a Chief of Staff, Senior EA, or equivalent strategic support role reporting directly to a UHNW individual, founder, or C-suite principal. This is not a step-up role – candidates must demonstrate a strong track record at this level.
- Background in at least one of the following: corporate/structured environment (Big 4, management consulting), luxury hospitality or lifestyle brands, or high-growth start-up/founder-led business. A combination is particularly valued.
- Understanding of what it means to support a high-profile principal across business and personal domains – the focus is commercial and strategic, but personal requests are part of the territory and require a willing, flexible approach.
- Exceptional communication skills with the ability to engage credibly and warmly at all levels, from contractors and household staff to investors and board members.
- An “under the radar” personality – not precious about status or hierarchy, flexible, open, grounded, and approachable. Must be comfortable with the full spectrum of the role, from strategic projects to practical errands.
- Strong project management capability with a track record of driving initiatives forward, maintaining budgets, and ensuring principals are fully prepared for all commitments.
- Fluent English with excellent written and verbal communication.
- Willingness to travel to the Midlands 2–3 days per week; flexibility to travel to other UK properties and occasionally internationally as needed.
Strong Advantage
- Understanding of or interest in the sports, entertainment, or hospitality sectors.
- Experience managing or coordinating a small support team (EA, PA, Property Manager).
- Start-up or founder environment experience – comfortable working in fluid, fast-paced settings with evolving priorities.
Preferred Background
- Exposure to UHNW family offices, private wealth, or luxury hospitality environments.
- Familiarity with event management, corporate hospitality, or venue operations.
- Experience with liaising with management teams and key stakeholders across different businesses.
Why This Role
- Inherit a well-established infrastructure with clear processes, systems, and a trusted support team already in place – the hard groundwork has been done.
- Work directly alongside a self-made UHNW entrepreneur across a genuinely diverse and exciting portfolio: financial services, UK manufacturing, and professional sport and hospitality.
- Hybrid working model with flexibility across London, the Midlands, and home – with on-site hotel accommodation provided.
- A Principal who has significantly evolved in his approach to delegation and now genuinely values and relies upon his Chief of Staff.
- A generous handover period with the outgoing Chief of Staff through June 2026 to ensure a seamless transition.
Key Responsibilities
Strategic, Business and Executive Support
- Serve as the Principal's strategic right hand across all business matters, acting as gatekeeper, advisor, and execution partner.
- Drive strategic initiatives, projects, and special assignments across the Principal's portfolio of businesses.
- Attend key meetings alongside the Principal, prepare agendas and briefing materials, take minutes, and own follow-up actions.
- Manage and anticipate competing priorities across four calendars (business, investment, family, and sporting).
- Carry out ad hoc research and provide commercially-minded analysis to support the Principal's decision-making.
Stakeholder & Relationship Management
- Act as the primary point of contact for the Principal, managing internal and external stakeholders with discretion and professionalism.
- Build and maintain trusted relationships across all businesses, household staff, family members, and external partners.
- Support coordination between business and personal affairs, ensuring the Principal’s personal and family needs are handled efficiently alongside commercial priorities.
- Work closely with the Group CFO, Principal's EA and the family's private household team to ensure alignment and efficient support delivery.
Operations & Project Management
- Oversee project delivery across the portfolio – from office refurbishments to strategic business initiatives – ensuring timelines and budgets are maintained.
- Work in close partnership with the Principal's EA to ensure cohesion and alignment across scheduling, communications, and task management – acting as a unified front in supporting the Principal's daily and long-term priorities.
- Support the Principal’s time management, proactively building in buffer time and ensuring he is prepared and punctual for all commitments.
- Prepare presentations, draft correspondence, agreements, and communications on behalf of the Principal.
Lifestyle & Personal Support
- Handle ad hoc personal requests with discretion, flexibility, and a solutions-oriented mindset.
- Work together with EA to ensure all personal, family and philanthropic matters/events are prioritised and events are organised as required.
Additional Information
This role is employed under one of the Principal’s business entities and on top of a competitive base salary you will also be awarded with discretionary bonuses. Success metrics are set collaboratively with the Principal, with a hands-off management style – you will know you are excelling when things run smoothly, surprises are eliminated, and the Principal is consistently prepared and supported.
Application Process
Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please consider your application unsuccessful on this occasion.
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