Overview
Are you an experienced Operations Manager or Lead Agent in business travel, looking for your next challenge?
Do you have hands-on experience with Sabre for ticketing, reissues, refunds, and schedule changes?
A leading international business travel company in London is expanding and seeking a Business Travel Manager to lead a growing global team of Business Travel Consultants on a dedicated account.
This team delivers high-touch, end-to-end, compliance-driven travel arrangements for both individual travellers and corporate group clients.
If you are passionate about inspiring your team, driving operational excellence, and taking a hands-on role in a fast-growing environment, this is a rewarding opportunity.
You will enjoy a competitive salary, flexible working arrangements, and clear career progression.
Responsibilities
- Lead, mentor, and support a global team of Business Travel Consultants.
- Provide daily line management, performance monitoring, and development support.
- Conduct regular 1:1 meetings, team meetings, and performance reviews.
- Identify training needs and deliver coaching and development programmes.
- Support onboarding and training for new team members.
- Collaborate with the Head of Department and HR to optimise staffing levels, shift patterns, and operational coverage.
- Ensure adherence to standard operating procedures (SOPs) and identify opportunities for process improvement.
- Serve as the primary escalation point for clients and internal teams.
- Manage end-to-end travel arrangements in line with compliance requirements.
- Coordinate travel for employee relocations, families, and guest travel.
- Build and maintain strong client relationships, ensuring exceptional service standards.
- Negotiate competitive rates with airlines, hotels, and ground suppliers.
- Attend client and internal meetings (virtual and in-person) as required.
- Ensure all travel bookings comply with industry regulations and internal compliance frameworks.
Required Experience
- Proven operational management experience within corporate travel or meetings & events.
- Strong understanding of compliance requirements in corporate travel.
- Excellent leadership and people management skills.
- Exceptional communication and relationship-building abilities.
- Extensive experience with Sabre GDS.
- Advanced knowledge of fare types and ticketing, including Published, Nett, and NDC fares.
- Strong hotel product knowledge, including rates, room types, and supplier negotiation.
- Ability to manage urgent and short-lead requests within SLA.
Package & Benefits
- Competitive salary: £50,000 – £53,000 (dependent on experience)
- Monday – Friday, 8:30am – 6:00pm (37.5 hours per week)
- Fully remote or hybrid working options
Interested?
To apply for the position of Business Travel Manager, please click “Apply” and submit your CV.
This role is managed by: RegisEmail: regis@traveltraderecruitment.co.ukTel: 0203 887 9444
Please note: only candidates meeting the shortlisted requirements will be contacted.
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