Hours & Salary
- Hours: 35 hours per week, Monday to Friday, with a minimum of 3 days per week to be worked from our Head Office in Skipton, North Yorkshire
- Salary: £65,000 Per Annum (up to £65,000 dependent on skills and experience)
- Closing Date: Tue, 24 Mar 2026
About the Role
This is a rare opportunity to help shape a brand‑new function and further embed risk into our Homes business. We want someone who brings risk to life in a way people can understand – making it human, accessible and helping our people feel confident, empowered and supported in doing the right thing for our customers.
You’ll be curious, visible and brilliantly connected, building trust across teams and helping shape decisions with a pragmatic, solutions focused approach. With the freedom and autonomy to define how this role looks, you’ll embed risk, create a culture of customer centricity and proactive risk management.
As our Risk and Governance Lead, you’ll report directly to the Head of 1st Line Risk and Customer Conduct, taking ownership of risk reporting, governance cycles, insight generation and senior stakeholder engagement. You’ll help ensure Homes operates within risk appetite, meets regulatory expectations and keeps customer outcomes at the centre of decisions.
Company Background
We’re the fourth biggest building society in the UK and what makes us a bit different is that we’re a mutual organisation. We don’t have shareholders; we’re owned by our members. Our colleagues say Skipton’s a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we’ll help you take the next step towards a better future.
What’s In It For You?
- Annual discretionary bonus scheme
- 25 days standard annual leave + bank holidays + remaining 1 day per year of service to a maximum of 30 days
- Holiday trading scheme allowing the ability to buy and sell additional annual leave days
- Matching employer pension contribution (up to 10% per annum)
- Colleague mortgage (conditions apply)
- Salary sacrifice scheme for hybrid & electric car
- Commitment to training and development
- Private medical insurance for all our colleagues
- 3 paid volunteering days per annum
- Diverse and inclusive college networks available for you to join including our Carers and Pride Alliance groups
- Cycle to work initiative and discounted gym membership
What Will You Be Doing?
- Risk Governance & Framework Delivery – lead all risk reporting, governance cycles and committee submissions – ensuring the business has clear, accurate and timely visibility of its risks.
- Embedding first line risk management frameworks across Homes.
- Risk Reporting & Insight – acting as an expert, turning data, incidents, customer themes and emerging trends into meaningful insights.
- Leading and overseeing root cause reviews to drive remediation.
- Customer Outcomes & Conduct – ensuring Consumer Duty, customer outcomes and conduct considerations are embedded – partnering closely with customer facing teams.
- Stakeholder Engagement & Influence – acting as a trusted adviser across the Society, building relationships with 2LOD & 3LOD teams, helping to strengthen governance and adherence to group standards.
- Enterprise & Operational Risk Management – maintain the accuracy of risk assessments, support control owners, oversee policy compliance and driving proactive identification of new and emerging risks.
What Do We Need From You?
- Experience: Previous experience within 1st or 2nd line risk in Financial Services
- Demonstrated experience of delivering improvements in quality and risk oversight
- Experience in data analysis, conducting risk assessments and investigations
- Skills: Strong commercial acumen; ability to build relationships with senior stakeholders, engaging, influencing and providing challenge.
- Strong communication, able to articulate complex information into easily understandable language.
- Ability to interpret and apply regulatory requirements.
- Analytical thinker, with the ability to make strong judgements.
- Strong understanding of Operational-enterprise risk management.
- Working knowledge of the financial service industry.
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