Overview
People Business Partner — London
Up to £60,000 plus performance related bonus
Benefits:
- 33 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Bespoke development training
- Pension and life insurance
- Discounts with Perkbox; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
For almost 20 years, for every client, in every location (office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams to ensure a hospitality experience customers deserve.
We are looking for the brightest and best to join us to make this possible. We will support you to create your hospitality legacy and build a career you are proud of.
Our drive and belief in our people means we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, with learning front and centre in your experience working with us.
Role purpose: As a People Business Partner, you will work closely with the Senior Operations teams in the patch to develop and implement the BaxterStorey UK People Plan that supports current and future business growth and opportunities.
In this generalist role, you will provide coaching, consultation, and expertise on a full range of people services including staffing, talent management, engagement, employee relations, learning & development, and performance management to attract, engage and retain employees and support the business as we grow.
We believe our people set us apart. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training to ensure you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance because people excel when given space to take care of themselves.
Responsibilities
- Strategic Alignment
- Partner with the Operations Directors and Regional Directors to develop and implement people plans that support business objectives.
- Influence and support organisational change initiatives.
- Employee Relations
- Provide guidance on high level, complex ER issues including grievances, disciplinaries, and performance management.
- Ensure fair and consistent application of people policies, ensuring employment legislation and compliance are adhered to at all times.
- Be the point of contact for ACAS or tribunal, escalating to the Director of People as required.
- Handle complex TUPE in and out.
- Support Operations Directors with local Trade Union relations.
- Manage redundancies and restructures.
- Talent Management
- Proactively ensure workforce planning, succession planning, and talent development in place, reviewed regularly.
- Collaborate with L&D to identify learning and development needs.
- Support and nurture apprenticeships, ensuring they are on the correct path for their apprenticeship.
- Performance & Engagement
- Drive a performance management culture and support processes, including delivering feedback.
- Agree local action plans to support the annual employee engagement process and increase retention.
- Data & Reporting
- Analyse monthly people metrics to identify trends and recommend interventions.
- Prepare reports for the Operations Directors and Director of People monthly.
- Compliance
- Ensure people practices comply with employment law and internal policies.
- Support audits and risk mitigation strategies.
- Workforce planning tools: Quinex, Plan Day, Dayforce (if required).
- Manage Zero Hours contracts, Student Visas, and People Audits within the region.
Qualifications
- Solid generalist HR experience, partnering with the business at all levels
- In-depth knowledge of HR policy, process, and employment legislation
- Ability to think creatively and work autonomously using initiative
- Strong influencing skills and credibility with key stakeholders
- Commercially focused thinker at operational and strategic levels
- Experience delivering people-related change initiatives
- Good knowledge and experience of using HR systems
- Analytical mindset with experience using people data to drive decisions
- Experience across all aspects of the employee lifecycle (recruitment, L&D, ER, ED&I)
- CIPD Level 5 or above (or working towards).
Additional Information
Join us. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for a truly representative workforce, with every employee feeling respected and able to give their best. We strive to set the standard for an inclusive culture in hospitality.
Join us and bring your unique perspective to our team.
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