Overview
Health Records Reception Clerk – Recruitment WHEEL- hidden Vacancy
An exciting opportunity has arisen to join our busy and supportive team at the Antenatal Outpatients at both Ysbyty Ystrad Fawr and Royal Gwent Hospital sites.
Shift Pattern
Monday – 8am – 4.30pm (YYF)Tuesday – 8am – 4.30pm (YYF)Thursday – 8.30am – 1pm (RGH)
Responsibilities
- Greet and assist patients in person or via telephone
- Schedule, amend, and cancel appointments
- Process referrals, clinic outcomes and update waiting lists
- Maintain professional communication with patients and staff
- Contribute to the efficient operation of our reception and booking services
Qualifications / Essential Criteria
- Meets all essential criteria as per attached job description/person specification
Desirable criteria
- Knowledge of Administration Processes
Requirements for Applicants
The ability to speak Welsh is Essential for this post; Welsh and/or English speakers are equally welcome to apply. The following accessibility and adjustment information applies:
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please contact the recruiting manager named in the job advert or the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk
Application Process
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. If you are shortlisted you will be contacted via your email account used to apply for this post; please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Working for our Organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed.
Benefits & Development
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes.
How to Apply / Notes
Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. The vacancy may be withdrawn at any time should it be filled via internal redeployment processes.
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