Account Manager – BTL / CRM

Company: Direct Recruitment
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Account Manager (BTL / CRM)

Up to £35k | London | Hybrid (3 days in the office)

Join an award-winning integrated brand and CX marketing agency on a strong growth trajectory, winning major new business and building a reputation for delivering bold, effective campaigns.

We’re looking for an Account Manager who can take ownership of the work and keep campaigns moving.

You’ll work on a fast-paced account delivering BTL campaigns across CRM, email, press and social, collaborating closely with creatives, strategists, studio and developers to bring ideas to life.

What you’ll be doing

• Managing the day-to-day delivery of BTL campaigns including CRM, email, press and social

• Working closely with creative teams, studio and developers to produce campaign assets

• Running timelines, status reports, estimates and resourcing across multiple projects

• Acting as a key day-to-day contact for clients and multiple stakeholders

• Supporting senior team members on larger strategic projects

• Ensuring work is delivered accurately, on time and to a high standard

We’re looking for someone who

  • Has agency experience in account management wokring on BTL / CRM campaigns
  • Is organised and confident managing multiple projects simultaneously
  • Understands the creative development process and campaign delivery
  • Is comfortable working with creatives, strategists, studio and developers

Ideal for a strong Account Executive ready to step up, or an Account Manager looking for more ownership on a busy BTL account.

A fabulous agency, great team and exciting account to work on

Posted: March 16th, 2026