Office Manager / PA – Hybrid

Overview

we’re looking for a Junior Secretary/PA to support our leadership and ensure smooth day-to-day operations. This role is ideal for someone organised, people-focused, and ready to build their career in admin and e-commerce support.

Responsibilities

• Administrative & PA Support: Prepare and edit documents, emails, and notes with strong grammar and formatting; Manage diaries, book meetings, and handle appointment scheduling; Support with inbox management and follow-ups; Maintain organised digital filing and shared folders
• Customer & Order Support: Respond to customer enquiries via email/DM professionally; Track orders, update customers, and liaise with couriers; Maintain CRM and order tracking spreadsheets
• Recruitment & Team Support: Help schedule interviews and send confirmations; Follow up on candidate documents and onboarding tasks; Welcome visitors and support team meeting preparation
• General Office Tasks: Support with office supplies, packaging, deliveries, and couriers; Assist with preparing meeting rooms on office days; Help organise small team events and supplier visits

About You

• Eager to develop in a PA / admin / office support role
• Excellent written and verbal communication
• Strong attention to detail and time management
• Proactive, calm, and solutions-focused
• Comfortable prioritising tasks and working efficiently
• Confident using Microsoft Office (Word, Excel, Outlook)
• Happy to learn CRM tools and e-commerce platforms

Why Join Us

• Friendly, supportive work environment
• Hybrid flexibility (office + home)
• Exposure to a fast-growing beauty brand
• Career development and training provided

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