Overview
Regional Support Manager / QA Manager – Care Home Operations
Location: Dorset
Salary: £50k + Car + Benefits
About the Role: We are seeking a dedicated and experienced Support Manager / Quality Assurance Manager to oversee the daily operations of our care homes, ensuring the highest standards of care are maintained across all locations. As a Support Manager / Quality Manager, you will be responsible for ensuring regulatory compliance, implementing policies, and mentoring a team to deliver exceptional care to our residents. In this role, you will report directly to the Operations Manager, playing a key part in the success and growth of the business. This is an excellent opportunity for a seasoned leader to make a real difference in the care sector while contributing to the operational success of our homes.
Key Responsibilities
- Provide effective leadership and management across multiple care homes.
- Recruit, train, and mentor care home managers and staff to ensure that the highest standards of care are consistently delivered.
- Foster a positive and inclusive work culture that aligns with company values.
- Monitor and manage the financial performance of care homes, including budgeting, financial reporting, and business development.
- Implement action plans to ensure full compliance with all applicable laws, regulations, and industry standards.
- Maintain and enhance the quality of care provided to residents, ensuring a safe, comfortable, and supportive environment.
- Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies.
- Address and resolve concerns or issues in a timely and effective manner.
- Monitor and report on key performance indicators (KPIs) to ensure continuous improvement and success.
Skills & Qualifications
- NMC Registered Nurse with relevant post-registration experience.
- Proven experience in managing a care home or similar healthcare setting.
- Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry.
- Excellent leadership and management skills, with the ability to inspire and motivate teams.
- Strong communication and interpersonal skills, with the ability to build effective relationships with diverse stakeholders.
- Knowledge of best practices in quality care for elderly residents.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Why Join Us?
- Competitive salary and benefits package.
- Opportunity to make a tangible difference in the lives of residents.
- Work in a supportive environment where you can develop professionally and grow your career.
- Be part of a dynamic and forward-thinking team, committed to excellence in care.
Apply Today: If you’re a compassionate, skilled, and driven leader with a passion for delivering high-quality care, we’d love to hear from you. Join us in making a positive impact in the lives of our residents.
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