Business Development Manager

Responsibilities

• Business Growth: Identify new market opportunities, develop strategic plans, and implement initiatives to increase store revenue and customer base.
• Customer Relationship Management: Build and maintain strong relationships with customers, ensuring high levels of satisfaction and loyalty.
• Supplier & Vendor Management: Negotiate with suppliers, manage procurement processes, and ensure timely delivery of quality products at competitive prices.
• Marketing & Promotions: Develop and execute local marketing campaigns, seasonal promotions, and community engagement strategies to boost brand awareness and footfall.
• Financial Management: Monitor sales performance, manage budgets, and analyze financial reports to ensure profitability and cost-efficiency.
• Team Leadership: Supervise, train, and motivate staff to achieve performance targets and maintain high operational standards.
• Compliance & Standards: Ensure the store complies with health and safety regulations, food hygiene standards, and UK business laws.
• Innovation & Strategy: Introduce new products, services, and processes that enhance customer experience and store efficiency.

Qualifications

• Proven experience in retail, hospitality, or café management, with a focus on business growth and operational management.
• Strong understanding of sales, marketing, and financial planning in a retail environment.
• Excellent communication, negotiation, and interpersonal skills.
• Leadership and team management capabilities.
• Analytical and problem-solving skills, with the ability to make data-driven decisions.
• Familiarity with food safety, health, and safety regulations in the UK.

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