Technical Support Engineer
About the Company:A leading provider in the engineering sector, based in Warrington, WA1 4RZ, is seeking a dedicated Technical Support Engineer. Offering a competitive salary between 40,000 – 45,000 per annum, this full-time role (37.5 hours per week, Monday to Friday 07:00 – 17:00) includes benefits that foster professional growth and work-life balance.
Why This Role Stands Out:– Competitive salary with room for growth– Collaborative work environment with cross-team interaction– Emphasis on continuous improvement and innovation– Opportunity to work with cutting-edge diagnostic tools– Strong focus on health and safety best practices
Key Responsibilities:– Handle technical enquiries from customers and internal teams– Deliver remote diagnostics using digital tools– Provide clear technical guidance, work instructions, and service bulletins– Collaborate across teams to boost first-time fix rates– Support health & safety best practices
Skills, Experience, and Education:Communication:– Ability to communicate confidently at a technical levelKnowledge/Expertise:– Strong engineering background and solid experience resolving technical issues– Understanding of electrical, pneumatic, and hydraulic systems (desirable)Innovation:– Ability to read technical drawings and create clear documentationBusiness Impact:– Excellent IT skills and great time management– Relevant engineering qualification (Level 3 or equivalent)
Accountabilities:– Ensure timely and effective completion of technical support tasks– Lead initiatives to drive continuous improvement in technical support processes
Call to Action:Join a dynamic team where your technical expertise and problem-solving skills will make a significant impact. Apply today.
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