Strategic Customer Experience & Retention Manager

A customer service company in Hemel Hempstead is seeking a Customer Experience Account Manager to manage the experience of 150-200 business customers. You will support customers, identify growth opportunities, and maintain a high retention rate of 99.5%. Ideal candidates should have experience in customer service or account management, the ability to recognize sales opportunities, and strong time management skills. This role offers a competitive salary, bonus structure, and various employee benefits including extra holiday time and bonuses. #J-18808-Ljbffr