Hybrid Service Delivery Manager – ITIL & MSP Lead

A growing Managed Services Provider is looking for a skilled Service Delivery Manager to oversee the Service Desk function and drive operational excellence. This role involves leading a team, implementing ITIL processes, and ensuring customer satisfaction through effective service delivery. Candidates should have proven experience in a similar role within the IT services sector and a strong understanding of ITIL frameworks. The position offers a hybrid work model and a salary of up to £55,000, depending on experience.#J-18808-Ljbffr…