Telesales & Customer Service Representative in Watford)

Overview

Telesales & Customer Service Representative

£26,000 to £29,000 + bonus + benefits

Permanent/Full time

On-site/Monday to Friday

Elstree

Key Responsibilities

• Respond to customer inquiries and resolve issues to ensure satisfaction.
• Process orders via online platforms, email, and phone.
• Build and maintain client relationships, identifying opportunities for upselling and new business.
• Generate leads and support business development initiatives.
• Track and manage sampling requests using CRM systems.
• Maintain knowledge of products, pricing, competitors, and market trends.
• Collaborate with the team to deliver high-quality customer service and meet sales targets.

About You

• Experienced in customer support, account management, and business development.
• Skilled in CRM systems, Excel, and handling administrative tasks.
• Strong communication, problem-solving, and multitasking abilities.
• Customer-focused with experience resolving inquiries across multiple channels.

Why apply?

Join a company making a real impact in sustainability, providing eco-friendly solutions that help businesses reduce their environmental footprint. This is a great opportunity to contribute your skills in a purpose-driven, innovative environment while growing professionally alongside a team committed to quality, creativity, and positive change.

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