Account Manager
Red Recruitment is recruiting an Account Manager on behalf of our client who is a financial well being and retirement specialist in the public sector. This position will involve effectively managing a large portfolio of existing corporate clients by successfully implementing and managing delivery of education, guidance and advice services to their public sector clients. This role includes a competitive salary as well as a performance-based bonus.
This position is located in Liverpool.
Benefits, Culture, and Salary for an Account Manager:
- Salary: Competitive
- Hours: Monday – Friday, 9am – 5pm
- Contract Type: Permanent
- Location: Liverpool
- Performance-based bonus of up to 4,500
- 25 days annual leave plus bank holidays
- Workplace Pension
- Private medical insurance for employees
- Permanent health insurance
Key Responsibilities of an Account Manager:
- Manage the day to day business relationships of corporate clients, whilst supporting the delivery of seminar programme and enquiry generation for advice services and digital service
- Produce accurate business forecasts for account portfolio and continually review performance against this
- Research existing clients using available tools and resources to identify seminar growth opportunities, which the team can then implement
- Promote and encourage excellent customer service as well as client relationship building skills to ensure client satisfaction and business loyalty
- Schedule regular client review meetings to better understand their individual requirements and provide product focused solutions, which the team can then implement
- Resolve challenging client requests or issues and ensure that queries are escalated appropriately
Key Skills and Experience of an Account Manager:
Proven account management skills
- Excellent influencing and interpersonal skills
- A proven track record of excellent customer service skills and the ability to maintain positive client relationships
- Successful history of delivering client centred projects, ideally within the financial services business to business space
- Track record of managing projects from inception to completion
- Experience of working in a sales environment where targets are set and achieved
- Self-motivated and able to motivate others with a focus on delivering results
- Excellent interpersonal and communication skills, both written and verbal
- Highly organised and comfortable making decisions on own analysis of operational requirements
- Thorough approach to work and excellent attention to detail
- Ability to work to deadlines with proven time management skills
- Ability to work on own initiative and multi-task with a flexible attitude
- Able to build rapport with others within WEALTH at work and with 3rd parties
- Proactive team player showing flexibility in the role undertaking any other duties to ensure the smooth running of the team that are required from time to time
- Proficient in the use of Microsoft Office – PowerPoint, Excel, Outlook and Word
- Experience using CRM software e.g. Salesforce, Microsoft Dynamics
If you have the relevant skills and are interested in this position, please apply now!
Red Recruitment (Agency)
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