Customer Service Advisor

The Opportunity

An excellent opportunity has arisen for a Customer Service Advisor to join a well-established and growing organisation based in Exeter. This is a fast-paced, customer-focused role where you will play a key part in delivering a high level of service.

Key Responsibilities

• Handling inbound calls and responding to customer enquiries
• Processing orders via phone and email accurately
• Liaising with internal departments to ensure timely delivery
• Managing customer queries and resolving issues professionally
• Maintaining accurate records on internal systems/CRM
• Supporting the wider sales and operations teams

About You

• Previous experience in customer service or administration
• Strong communication skills (verbal and written)
• Excellent attention to detail and organisation
• Ability to multitask in a fast-paced environment
• IT literate (Microsoft Office)

Benefits

• Competitive salary
• 25 days holiday + bank holidays
• Company pension scheme
• Free on-site parking
• Supportive team environment

Apply Now!

Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy.…