**Overview**
As the Microsoft **Data Center Campus Director** , you will drive the delivery of world-class support services across your campus or metro. You will interact and maintain relationships with various authorities and partners across all sectors of the data center industry. You will use keen business acumen and financial management skills to manage operating costs effectively, while maintaining the highest standards of safety, security, and ecological responsibility. Excellent interpersonal awareness, ability to navigate ambiguity, and your mature communication skills will be pivotal in bringing your program management, technical abilities, and leadership experiences to a whole new level in supporting Microsoftu2019s success!
Microsoftu2019s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Data Center Campus Director, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoftu2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**As a Data Center Campus Director your** **responsibilities** **will include** **:u202f**
Empower a culture of safety, security and complianceu202finu202fall aspectsu202fof data centeru202foperations Leadership, management, coaching, andu202fdevelopmentu202fof Microsoft full time employeesu202facrossu202fdatacentersu202finu202fyouru202fMetro Accountable for theu202fongoing ITu202fand Critical Environment (CE)u202fsupport for all service linesu202fensuring the on-time and defect-free delivery of customer capacity within our SLA commitmentsu202fu202f Responsible for ensuring theu202fplanning and delivery of all supporting physical infrastructure, logistics, andu202ftheu202fresources required to meet anticipated growthu202fwithin your Metro Actively participateu202fin incidentu202fmanagementu202fprocedures relating tou202fmajor incidentsu202fthat impact Microsoft cloud servicesu202fin your Metro.u202fu202fThis will includeu202fleading incident management callsu202fwithu202fcustomersu202fand senior leadership,u202fthe timely resolution of incidents, post-incident reviews, and the implementation of improvement plans Ensure financial management of your metro includingu202ftheu202fdevelopment of detailed budgets, forecasts, and management of operational and capital spendu202f Management and oversight of all vendor/partner contracts and relationshipsu202fincludingu202fleased-facilityu202flandlords, IT and CE service providers, and partner support teams Collaborate withu202fglobalu202fandu202fregional management teamsu202fand contributeu202ftou202fimprovement programs Learn, live, and coach the One Microsoft culture and values.u202f Lead throughu202fchangeu202fby bringing clarity, generating energy, and delivering success
**Qualifications**
**Required Qualifications**
High School Diploma or equivalent AND experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure). Experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms.
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred Qualifications**
Enterprise-level experience managing large scale and complex projects/programs AND experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $5M+. Bachelor’s Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field. Experience leading diverse, technical workforce OR experience managing global and virtual teams. Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)…