- Enhanced parental pay (non-gender specific)
- Flex work hours
The Company
This position is with a large, asset-backed public sector pensions organisation serving tens of thousands of members across multiple employers. With billions in managed assets and a strong funding position, the organisation plays a vital role in supporting long-term financial wellbeing for its members.
It’s a growing, vibrant workplace that values flexibility, professional development, and community. Employees benefit from a blended working model, combining remote work with a modern city centre office, and enjoy a wide range of wellbeing and social initiatives.
The Job
This is a brilliant opportunity with a keen eye for improving processes & a natural influencer who can bring others along on the improvement journey whilst remaining tactful & patient.
We are looking for an experienced CI or Business Process professional with strengths in process mapping, root cause analysis, & identifying process waste & bottlenecks.
The ideal candidate will also be data literate & have strong understanding of process methodologies like Lean / Six Sigma or similar (PDCA, TQM, BPM etc).
This person will be responsible for:
- Analysing customer and operational journeys
- Redesigning inefficient processes, and embedding sustainable improvements.
- Leading workshops & strengthening improvement capability across teams
- Enhancing performance visibility
- Supporting strategic transformation through evidence-based change
- Mentor & train operational staff to improve data-literacy & efficiency
The Skills / Experience Required
- Must have experience within a CI or Business Process focused role before.
- Strong grasp on Lean / Continuous Improvement methodologies. Lean Six Sigma in particular is useful but also open to other backgrounds (Kaizen, TQM, TOC, BPM, BPR, PDCA).
- Experience leading workshops, trainings, & presentations.
- Experience of change or transformation projects also useful.
- Ability to be tactful when helping colleague through change.
- Familiarity with Tableau (or similar visualisation tools) is a nice bonus.
Please apply with CV to be considered. More details will be provided during first conversation.
Our client is an equal opportunities employer & values the unique perspective a diverse workforce brings to what they do.
This job description should be seen as a guideline to the skillset & qualifications required. Your experience does not have to fit perfectly with every requirement (succesful candidates’ are rarely a perfect match for every requirement). Please do still apply if you feel some of your experience could be relevant.
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