Role Overview
The Old School Surgery is seeking an Operations Manager to support the effective organisation and development of services across the practice. Working closely with GP partners and the finance manager, the Operations Manager will oversee the operational running of the practice and support departmental managers across administration, nursing and dispensary services. The role focuses on ensuring teams work together effectively, processes are well organised and services are delivered in a way that supports both clinicians and patients.
Responsibilities
• Support the day‑to‑day operational organisation of the practice, helping ensure that services run efficiently and teams are supported in delivering high standards of patient care.• Work closely with departmental managers across administration, nursing and dispensary services, organising and maintaining consistent operational processes.• Develop systems and processes that improve how teams work together and how services are delivered to patients.• Contribute to ongoing development of the practice, ensuring services remain organised, responsive and focused on patient needs.
About the Practice
The Old School Surgery is a friendly, partner‑led GP practice serving approximately 7,500 patients in Stoney Stanton, Leicestershire. We pride ourselves on providing high‑quality patient care through strong teamwork and collaboration across the whole practice. Our multidisciplinary team includes GP partners, salaried GPs, practice nurses, healthcare assistants, patient coordinators, administrative staff and a dispensary team. We also work closely with a wider clinical team that includes clinical pharmacists, physiotherapists, a paramedic practitioner, a midwife, mental health practitioners and social prescribers through our Primary Care Network. We aim to provide a supportive working environment where staff feel valued and where teams work together to deliver excellent patient care.
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