Systems Support – West Kent

Systems Support, Product Support, Troubleshooting, Documentation, User Support, Testing

Our client has a new permanent, office-based opportunity.

The outline of the role will be to provide systems/user support, troubleshooting, testing and documentation around their IT systems.

The ideal candidate will be:

• Organised
• Methodical
• Comfortable supporting users and explaining things clearly via email, over the phone and face to face
• Good at troubleshooting and working through problems to completion
• Strong at producing clear written guidance and documentation
• Practical and patient in helping others use systems.
• Able to build strong relationships across the business
• Comfortable working with technical and non-technical staff

This is very much working across IT systems and the business

Interested?

Then please contact Karen at Jump IT in the first instance.

Candidates must be within a realistic daily commutable distance of the offices.