Senior Presales Solutions Architect

Company: ECS Resource Group
Apply for the Senior Presales Solutions Architect
Location: Birmingham
Job Description:

Location: Manchester or Birmingham (2x days in office per week)

What you’ll do as our Senior Presales Solutions Architect:

  • Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know-how that helps close deals.
  • Design tailored LAN & WAN solutions that fit perfectly with our product set.
  • Support customers throughout the process, offering clear, confident guidance – avoiding unnecessary jargon or complexity.
  • Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny.
  • Collaborate across teams – Sales, Service Delivery, and Account Management – to win new business, support renewals and keep current customers happy.
  • Track and manage activity in our CRM and contribute to a pipeline worth over £1m Gross Margin each year.
  • Optimise every solution so it’s profitable, reliable, and built to deliver long-lasting value.

What you’ll bring to the table:

  • 5+ years as a Presales Solutions Architect (or similar) working closely with customers in the sales cycle.
  • A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech under your belt.
  • Proven chops in network design, bespoke customer solutions and documentation.
  • WAN know-how: Leased Lines, Carrier Ethernet, EFM, xDSL.
  • LAN knowledge across DC, core, aggregation, and access layers.
  • Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation.
  • Wi-Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers.
  • Strong communication skills – you know how to talk to humans, not just switches.
  • UK driving licence & ability to pass BPSS and other clearance checks.

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Posted: March 20th, 2026