Job Description
Operations Support Manager – Front of House
Bristol
Competitive Salary
Are you a natural organiser who loves creating smooth-running, welcoming environments? Our anonymous client is seeking an Operations Support Manager to join their Front of House team in a hands-on role.
You’ll be at the heart of daily office operations, supporting a small team, coordinating shifts, and ensuring colleagues, clients, and visitors have a consistently positive experience. You’ll also work with Facilities, IT, Office Services, and Health & Safety teams to keep everything running behind the scenes.
What You’ll Do
- Lead and support the Front of House team, acting as a friendly point of escalation
- Coordinate shifts and daily operations
- Support meetings, events, and client hospitality
- Liaise with suppliers and facilities teams to resolve issues
- Maintain office standards, from meeting rooms to security and pantry areas
- Assist with administration, budgets, and compliance tasks
- Contribute to service improvements and projects
About You
- Experience in front-of-house, office management, facilities, or hospitality
- Strong communication and interpersonal skills
- Organised, proactive, and able to manage multiple priorities
- Customer-focused mindset, able to build rapport with colleagues and visitors
- Confident using IT systems, with a willingness to learn basic troubleshooting
- Understanding of health and safety practices (or willing to learn)
Shift Pattern
You will need to be flexible between 07.30 am – 7.00 pm and will work e.g. 07.30 – 4.30 pm one week and the next 10.00 am 7.00 pm.
This is a fantastic opportunity to take ownership of the front-of-house experience, make a visible impact, and work in a supportive, collaborative environment.
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