Shift Lead & Customer Experience Coach

Company: Marks & Spencer Plc
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Job Description:

A leading retail company in the UK seeks a Duty Manager for the Liverpool City Region. The ideal candidate will lead a team to ensure exceptional customer service while driving operational excellence. Key responsibilities include managing duties in the absence of senior leadership, supporting staff development, and maintaining high presentation standards. The role demands strong digital capabilities and flexibility in adapting to change, ensuring customer satisfaction and team effectiveness.#J-18808-Ljbffr…

Posted: March 20th, 2026