SaaS Product Support Analyst – Remote

Company: Triumph Research Intelligence Limited
Apply for the SaaS Product Support Analyst – Remote
Location: Cambridge
Job Description:

A leading SaaS provider in the UK is seeking a versatile Product Support Analyst to enhance client experience and operational efficiency. In this role, you will handle user access, manage support cases, and ensure timely resolutions while collaborating with internal teams. The ideal candidate has a keen eye for detail, strong communication skills, and experience in SQL and ticketing systems. This position offers a salary of £30,000 to £34,000, remote flexibility, and generous holiday policies.#J-18808-Ljbffr…

Posted: March 20th, 2026