Senior Data Analyst, Reporting & Operations

Company description

Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. It is present in over 100 countries with over 23,000 employees worldwide.

Overview

Data Solutions is a global practice delivering end-to-end data and reporting solutions for key clients across Publicis Media. As a Senior Data Solutions Manager, you’ll act as a bridge between business and technical teams, leading the delivery of data-driven solutions and ensuring client needs are translated into impactful reporting products.

Responsibilities

Client Team Management & Client Support

• Providing best-in-class service to the client team, grouping together wider technical support to achieve this.
• Delivering timely responses and solutions to adhere to client needs, communicating effectively on status.
• Effectively prioritising workload across the client for maximum satisfaction.
• Regular meetings with feedback to make sure that we are servicing correctly as a reporting team.
• Understanding what the client needs are and how to pre-emptively guide them towards solutions.

Data Integrations & Quality Assurance

• Maintaining the quality of the data in the Dashboards, ensuring alignment between source and platform and liaising with technical teams to ensure end-to-end accuracy of data.
• Data explorations in media platforms UI for new/change requirements delivering results to the BI-A team to build.
• Defining CatchAll templates with internal teams, building out QA solutions for consistency.
• Building and signing-off KPI and business rule solutions, working with the client team to ensure that their narrative is replicated in the reporting build.
• Defining and setting up scheduled reports in platform UI and/or organising delivery by third parties.

Dashboard Build & Maintenance

• Preparing dashboard wireframes for Client Team/Client, briefing the developers after sign-off is complete.
• Providing QA Dashboard briefings together with Data Quality teams, ensuring the visualisations are clear for fixes to be implemented.
• Setting-up and managing access to the dashboards by 2FA.
• Ownership of Dashboard embeddings.
• Working with Technical teams to test Dashboard to ensure they fulfil Client requirements.
• Troubleshooting errors on Dashboard, liaising with Technical teams through to completion.

Qualifications

• Experience within a data, development or operations role.
• Experience with data and BI technologies or strong technical affinity (tools such as PowerBI, Datorama, Data Studio, Birst, SQL etc.).
• Strong communication skills.
• Passionate about the advertising and marketing industry.
• Self-motivated and excited about new technologies and processes.
• Strong organisational skills, attention to detail and adherence to deadlines.

Additional information

Publicis Media offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients’ office four days per week.

At Publicis Media, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included #LI-NP1.

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