Creative Account Manager – Berkhamsted – £40k

Position: Creative Account Manager Location: Berkhamsted (Hybrid: 3 days office / 2 days home) Salary: 40,000 Hours: 9am – 5pm

Purpose if a Creative Account Manager:

Working alongside the Client Director, Design Director, and Studio, you’ll manage creative packaging projects end-to-end, ensuring high-quality delivery, strong client relationships, and smooth project execution.

Key Responsibilities of a Creative Account Manager:

Client Management

• Build and maintain strong client relationships
• Present creative work alongside the Design Director
• Manage expectations, timelines, and delivery plans
• Communicate risks, delays, and updates clearly
• Ensure all projects are delivered professionally and commercially

Project Management

• Lead projects, including major brand redesigns
• Support and deputise for the Client Director
• Scope and quote creative work
• Run client and internal briefings
• Manage workflows, amends, and version control via TheHub
• Ensure output aligns with brand and brief
• Oversee invoicing, POs, and capture of billable work
• Identify opportunities for account growth

Meetings & Collaboration

• Attend client briefings, presentations, and status meetings
• Contribute to internal workload meetings and design crits
• Collaborate with Design, Production, and Print teams to ensure feasibility and quality

Skills & Experience required for a Creative Account Manager:

• 3-5 years’ experience in a creative/project management role (packaging preferred)
• Highly organised with strong time management
• Excellent communication and stakeholder management skills
• Calm under pressure with a solutions-focused mindset
• Strong attention to detail and briefing skills
• Good understanding of creative processes and terminology

If you’re interested in this role, please apply today – for more information please call Olivia on (phone number removed)

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