Customer Experience Lead: Journey Mapping & Change (Hybrid)

Company: LNJ Recruitment
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Job Description:

A leading recruitment firm in the UK is seeking an experienced professional for a role focused on customer journey mapping within the insurance sector. The candidate will analyze customer data and collaborate with project teams to enhance customer experiences. Ideal applicants will have a strong background in customer experience and service design. This hybrid position may require some travel but offers a chance to significantly impact customer journeys.#J-18808-Ljbffr…

Posted: March 21st, 2026