Complex Care Nurse

Company: Powys Teaching Health Board
Apply for the Complex Care Nurse
Location: Wales
Job Description:

The Band 6 Complex Care Nurse supports the implementation of the National Framework for Continuing NHS Healthcare (CHC) across Powys. The role involves completing in-depth nursing assessments, contributing to personalised long-term care planning, and coordinating eligibility processes for CHC and NHS Funded Nursing Care. The post holder case-manages individuals with complex needs, works within multidisciplinary teams, provides specialist advice and training, and helps ensure seamless, integrated care through collaborative working across health, social care, and partner agencies.

Main duties of the job

Clinical Responsibilities

Complete comprehensive nursing assessments and develop person-centred care plans.

Co-ordinate CHC eligibility assessments and undertake NHS Funded Nursing Care reviews.

Case-manage NHS-funded individuals and ensure ongoing review and integrated MDT working.

Communication & Engagement

Clearly communicate assessment outcomes to patients or legal representatives in writing.

Promote patient and carer involvement, ensuring consent and capacity processes are followed.

Planning, Governance & Quality

Contribute to the development and improvement of CHC pathways and assessment tools.

Participate in audits, risk management, peer reviews, and performance monitoring.

Training, Support & Multi-Agency Working

Provide training on NHS funding processes to multidisciplinary teams.

Act as a resource for colleagues across health, social care, voluntary and independent sectors.

Support safeguarding processes and represent PTHB at relevant meetings.

Act as a change agent supporting integrated care models.

Prioritise and manage own workload autonomously.

Digital, Information & Professional Requirements

Maintain accurate documentation and uphold professional standards, training, and development.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ‘life work’ balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications & Knowledge

  • Registered Nurse – NMC registration
  • Postgraduate in Nursing or health-related subject or equivalent experience
  • Knowledge of current NHS care system issues

Experience

  • Clinical assessment and proactive caseload management
  • Manage patients with complex needs
  • Experience working across care boundaries and engaging in challenging negotiations
  • Motivate and promote innovation within teams
  • Working in complex situations with multiple partners
  • Proven ability to work under time pressures

Skills & Attributes

  • Highly competent in IT systems (email, word processing, spreadsheets)
  • Significant clinical experience assessing, planning, implementing and evaluating care for complex caseloads
  • Strong written and verbal communication skills
  • Effective multi-agency team working skills, including engagement with carers
  • Ability to write and present reports
  • Some ability to speak, read and/or write Welsh, or an eagerness to learn

Other

  • Ability to travel across the geographical area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Posted: March 21st, 2026