What You’ll Be Doing
- Leading the day‑to‑day candidate experience, ensuring timely, supportive and professional communication throughout the recruitment journey.
- Coordinating interview logistics, including scheduling, liaison with hiring managers, briefing candidates, and arranging space or virtual links.
- Owning the Talent Acquisition shared inbox and ensuring responses meet agreed service levels.
- Managing onboarding processes including offers, references, right‑to‑work checks, DBS checks, HMRC documentation and Occupational Health clearance.
- Maintaining accurate ATS records and ensuring recruitment workflows run smoothly.
- Supporting hiring managers with advertising, selection methods and best practice guidance.
- Participating in interview panels where appropriate and helping ensure a fair, consistent selection process.
- Contributing to process improvements, documentation updates and TA guidance materials.
- Assisting the HR Officer team during busy periods or exceptional circumstances.
What We’re Looking For
Required
- Experience in Talent Acquisition or HR, including involvement in recruitment or onboarding.
- Strong organisational skills and confidence managing multiple tasks and deadlines.
- Excellent communication skills and a service‑driven approach.
- Experience using an ATS or HR system, alongside strong general IT skills.
- High attention to detail and a methodical approach to administrative work.
- A proactive attitude and the ability to adapt to changing priorities.
- A commitment to delivering an excellent candidate experience.
Desirable
- Experience supporting interview panels.
- Interest in developing within TA or HR.
- Experience supporting a multi‑site organisation.
How You’ll Work
You’ll work closely with the Talent Acquisition Lead, HR Officers and hiring managers across the organisation to deliver a smooth, efficient and welcoming recruitment process. Collaboration is key — you’ll support colleagues, build strong working relationships, and help ensure candidates and managers receive a consistent, positive experience.
What Success Looks Like (First 6–12 Months)
- Candidates report a positive, well‑managed experience from application through onboarding.
- Interview processes run smoothly and managers feel supported and well‑informed.
- The TA shared inbox is managed efficiently, with timely, accurate and helpful responses.
- Onboarding processes feel consistent, well‑structured and supportive for new starters and hiring managers.
- Clear improvements are made to TA processes, templates or guidance materials.
- Strong working relationships are established across the wider HR team and with hiring managers.
National Museum Directors’ Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN
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