Talent Acquisition Officer

Company: Nationalmuseums
Apply for the Talent Acquisition Officer
Location: Greater London
Job Description:

What You’ll Be Doing

  • Leading the day‑to‑day candidate experience, ensuring timely, supportive and professional communication throughout the recruitment journey.
  • Coordinating interview logistics, including scheduling, liaison with hiring managers, briefing candidates, and arranging space or virtual links.
  • Owning the Talent Acquisition shared inbox and ensuring responses meet agreed service levels.
  • Managing onboarding processes including offers, references, right‑to‑work checks, DBS checks, HMRC documentation and Occupational Health clearance.
  • Maintaining accurate ATS records and ensuring recruitment workflows run smoothly.
  • Supporting hiring managers with advertising, selection methods and best practice guidance.
  • Participating in interview panels where appropriate and helping ensure a fair, consistent selection process.
  • Contributing to process improvements, documentation updates and TA guidance materials.
  • Assisting the HR Officer team during busy periods or exceptional circumstances.

What We’re Looking For

Required

  • Experience in Talent Acquisition or HR, including involvement in recruitment or onboarding.
  • Strong organisational skills and confidence managing multiple tasks and deadlines.
  • Excellent communication skills and a service‑driven approach.
  • Experience using an ATS or HR system, alongside strong general IT skills.
  • High attention to detail and a methodical approach to administrative work.
  • A proactive attitude and the ability to adapt to changing priorities.
  • A commitment to delivering an excellent candidate experience.

Desirable

  • Experience supporting interview panels.
  • Interest in developing within TA or HR.
  • Experience supporting a multi‑site organisation.

How You’ll Work

You’ll work closely with the Talent Acquisition Lead, HR Officers and hiring managers across the organisation to deliver a smooth, efficient and welcoming recruitment process. Collaboration is key — you’ll support colleagues, build strong working relationships, and help ensure candidates and managers receive a consistent, positive experience.

What Success Looks Like (First 6–12 Months)

  • Candidates report a positive, well‑managed experience from application through onboarding.
  • Interview processes run smoothly and managers feel supported and well‑informed.
  • The TA shared inbox is managed efficiently, with timely, accurate and helpful responses.
  • Onboarding processes feel consistent, well‑structured and supportive for new starters and hiring managers.
  • Clear improvements are made to TA processes, templates or guidance materials.
  • Strong working relationships are established across the wider HR team and with hiring managers.

National Museum Directors’ Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN

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Posted: March 21st, 2026