Location: London / Flexible / Hybrid
Team: Technical Underwriting & Delegated Authority Oversight (1st Line)
Product Governance Oversight Manager
About the Role
We are seeking a Product Governance Oversight Manager to join the Technical Underwriting & Delegated Authority Oversight team. In this role, you will help ensure that products meet regulatory expectations, deliver clear value to customers, and support robust first-line oversight. You will work closely with underwriters and stakeholders across Risk and Compliance, applying your knowledge of FCA, Lloyd’s, and wider regulatory requirements to enhance the product governance framework.
This is your chance to shape product governance practices while making a tangible impact across the business.
Key Responsibilities
- Ensure underwriting teams across EMAL & EIID adhere to the Product Governance Framework.
- Undertake annual and periodic reviews of new and existing products to maintain suitability, compliance, and alignment with regulatory requirements.
- Oversee approval processes for new products and material changes, ensuring assessments are appropriately documented and presented to the Product Oversight Group (POG).
- Maintain oversight of Target Market Assessments, Fair Value Assessments, and the Product Register.
- Challenge and oversee DA Operations MI team to ensure accurate reporting from third-party distribution partners.
- Conduct regular horizon scanning of regulatory changes impacting product governance and first-line compliance.
- Act as a key 1st line compliance and regulatory contact.
- Support preparation of committee packs and represent product governance matters in relevant forums.
- Deputise for the Head of Technical Underwriting & DA Oversight as required.
What We’re Looking For
Professional Experience
- Product Governance experience within a Lloyd’s Managing Agent, Insurance Company, Broker, or Coverholder/MGA is preferred.
- Experience applying regulatory guidance to 1st line teams is desirable.
Skills & Competencies
- Excellent written and verbal communication.
- Proactive problem-solving mindset.
- Ability to prioritise and deliver within tight timelines.
- Strong experience with MS Office, especially Excel, and technology platforms for workflow management.
Regulatory Knowledge
- Strong working knowledge of Lloyd’s, FCA, and CBI regulations (preferred but not essential).
- Understanding of UK Consumer Duty requirements.
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