Group1 Borehamwood is looking for a Service Administrator.
Your role
In the heart of our aftersales department our Service Administrator are committed to delivering outstanding and trusted experiences for our customers. As a Service Administrator you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
- Administration duties within the service department
- Deal with customer’s requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
- Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department
- Record vehicle details and service histories accurately and effectively.
Your profile
Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you. If you think you’ve got what it takes and meet the criteria below, then please apply!
- Full UK Driving Licence
- Motor Industry experience is preferable
- Happy to work independently and as part of a team
- Ability to work to timescales effectively, with a keen eye for detail
Rewards
- Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
- Save money every day withour exclusive retail discounts
- Drive a great dealwith discounts on new and used cars, plus servicing offers
- Plan for the years aheadwith our company pension scheme
- Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for lesswith our cycle-to-work scheme
- Prioritise your wellbeingwith dedicated support for you and your family
- 24/5 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a differencewith a paid day to volunteer in your community
- Invest in your futurewith our company share purchase plan
- Earn financial rewardswhen you refer a friend to join the team
- Keep learning and growingwith our training and development opportunities for everyone.
- Life assurancewith the option to increase cover
- We’re open toflexible workingoptions – just ask
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