About Cleo
At Cleo, we’re not just building another fintech app. We’re embarking on a mission to fundamentally change humanity’s relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper‑intelligent financial advisor in their pocket. That’s the future we’re creating.
About the Company
Cleo is a profitable, fast‑growing unicorn with over $300 million in ARR and over doubling year‑over‑year. We’re a team of brilliant, driven individuals who are passionate about making a real difference, operating at a high bar for talent and a culture of collaboration and positive impact.
About the Role
We’re hiring a Director of Product Growth to own and scale Cleo’s users and revenue metrics. This leadership role has full accountability for subscriber revenue and unit economics. You will own the subscriber P&L and drive growth across the entire lifecycle – acquisition, conversion, monetisation and retention. You will work closely with Growth Marketing, Commercial, Strategic Finance and Product teams to balance speed with sustainability.
Key Responsibilities
- Subscriber P&L ownership – full accountability for subscriber revenue, contribution margin and LTV.
- Optimising pricing, packaging, paywalls and monetisation strategy.
- Improving conversion and long‑term retention performance.
- Balancing growth velocity with capital efficiency.
- Growth strategy & lifecycle optimisation – build and evolve Cleo’s end‑to‑end growth strategy to hit ambitious targets.
- Translate ARR and LTV/CAC targets into clear product priorities.
- Partner with Commercial and Growth Marketing to align acquisition and downstream monetisation.
- Drive holistic, reproducible lifecycle thinking – not siloed optimisation or one‑off tactics that can’t scale.
- Organisational leadership – directly manage leaders and product managers within the Growth Pillar: Head of Pricing & Packaging, Product Design Manager, Product Managers.
- Design and evolve the team structure for scale and raise performance standards across the pillar.
- Drive focus, clarity and accountability; make disciplined investment and headcount decisions.
- Execution & velocity – strengthen experimentation and decision‑making frameworks; increase shipping speed and execution intensity.
- Remove blockers and drive momentum across teams; ensure product decisions are commercially grounded.
What We’re Looking For
- Several years of experience in product or growth roles in a fast‑growing company; background in product, analytics or highly analytical roles.
- Strong commercial and analytical acumen, deep understanding of subscription economics, LTV/CAC and growth loops/models; ability to build a financial and opportunity sizing model independently.
- Proven product leadership experience owning roadmaps and driving experiments that materially moved revenue or retention.
- Experience leading and building high‑performing teams.
- Track record of driving revenue growth, preferably in a subscription or recurring revenue business.
- Strong cross‑functional operator, able to align product, engineering, marketing and commercial teams around shared economic outcomes.
- High standards and execution intensity – move fast, raise the bar and push for excellence.
- Resilient and ownership‑driven, comfortable operating under ambitious targets with full accountability.
- Growth design or UX depth – expert on UX best practices with strong track record of utilising these in successful experiments.
- Exposure to and understanding of ML‑powered products – know when ML can drive growth or have experience applying ML to drive personalisation and uplift/incrementality.
- SQL skills – write queries to unblock yourself.
What do you get for all your hard work?
- A competitive compensation package (base + equity) with bi‑annual reviews, aligned to quarterly OKR planning cycles. Public progression framework and salary bandings are available online.
- Work at one of the fastest‑growing tech startups, backed by top VC firms, Balderton & EQT Ventures.
- A clear progression plan – we want you to keep growing, try new things, lead others, challenge the status quo and own your impact.
- Flexibility – work with everyone to ensure they have the balance they need to do their best work.
- Work where you work best – globally distributed team, hybrid for London hires, remote elsewhere; travel costs are covered for occasional in‑office visits.
Other Benefits
- Company‑wide performance reviews every 6 months.
- Generous pay increases for high‑performing team members.
- Equity top‑ups for team members getting promoted.
- 25 days annual leave + public holidays, with an additional day for each year at Cleo (up to 30 days).
- 6% employer‑matched pension in the UK.
- Private medical insurance via Vitality, dental cover and life assurance.
- Enhanced parental leave.
- 1 month paid sabbatical after 4 years at Cleo.
- Regular socials and activities, online and in‑person.
- We’ll pay for your OpenAI subscription.
- Online mental health support via Spill.
- Workplace nursery scheme and many more.
Welcoming Everyone
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers and people from lower socio‑economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
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