HOURS: 37.5 hours per week, Monday - Friday (with occasional Saturday working as overtime)
LOCATION: Brunel Lock, Bristol
Vault Officer
About Bristol Waste Company
What we do is important – we’re here to keep Bristol, and beyond, clean, and safe.
We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council.
Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing.
Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year.
We want people who share our values and want to work with us to drive our business forward.
Purpose of the role
To perform various functions, which primarily involves vault operations officers, ensuring the effective operational delivery of high standard.
Key Responsibilities
- Ensure service levels delivered and adhered to our contract terms and client SLA's
- Continually assess staff performance and train in accordance with company policies
- Carry out planned site visits as directed by the ISM
- To direct staff and monitor performance on a regular basis through implementing an effective performance review process and managing any staff performance or conduct issues
- To be responsible for the recruitment, retention and rostering of all contract personnel, ensuring that an effective recruitment strategy is in place to ensure your operation is adequately manned at all times
- All administration duties for the Vault Operations
- Take responsibility for the correct payment of all staff in your remit, ensuring full compliance on time and attendance systems
- Effectively manage assets and materials to ensure they meet service delivery needs
- To complete monthly audits across your area to ensure contract and legal compliance, and that any non-compliance is rectified and reported
- To promote a secure and safe working environment at each site by carrying out regular risk assessments and security reviews
- Communicate Health and Safety (H&S) processes and policies to your staff and ensure they remain adequately trained including contract specific training
- Prepare and deliver timely and accurate reports to ISM
- Any other tasks as requested by your ISM
- Constantly review operation efficiencies
Essential Requirements for the Role
- Ability to gain a DBS certificate
- Strong team management and people development skills, with a focus on accountability and performance.
- Experience in implementing and utilising operational and IT systems (e.g., Namsy Scheduler or similar).
- Understanding of audit and compliance requirements in a secure cash environment.(Desired not essential, as training will be provided)
- Proactive mindset of identifying and implementing efficiency improvements.
- Strong problem-solving skills with the ability to work under pressure and meet deadlines.
- Excellent organisational, communication, and interpersonal skills.
Full Job Description can be provided upon request.
To be a successful member of our security team, you will need to pass full Vero screening. This involves the requirement of various documents and checks. Please see below an indication of what is needed:
Documents:
- SIA Licence
- Proof of Address
- Passport and Driving Licence (If Applicable)
- Recent bank statement
You will require internet access and an email address to access the portal.
Once logged in:
- You will need to provide 5-10 years address history and employment history including contact details and dates of employment.
- You will need to declare any criminal record history you have and any previous names you’ve held.
- You will need to complete a fitness declaration and questionnaire
- A credit check is completed so you will need to declare any adverse credit and be aware that if you do have an issue, it will be flagged.
- A global sanctions check is also completed
- Annual leave package of 25 days plus 8 bank holidays.
- Employer contribution of 5% into the company pension scheme.
- Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
- Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.
- Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme.
- Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
- Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent.
- We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation.
- All colleagues receive free access to our Reward Gateway discount scheme, helping you make your money go further with savings at over 900 retailers. It’s one of the ways we support smart spending and everyday wellbeing.
Everyone belongs
At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation.
We give fair and equal consideration to all applications.
We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.
Important note on applying
- Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
- Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply.
- If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion.
Contact us
- recruitment@bristolwastecompany.co.uk
- 0117 440 6676
Thank you for your interest in joining Bristol Waste Company.
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