Lead Delivery Manager (IT Hygiene)

Lead Delivery Manager
Waterloo - Hybrid Working
Full Time
Fixed Term Contract (24 Months)
Grade 5

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

As a Lead Delivery Manager in Technology, you will be responsible for delivering high‑value, complex initiatives across all areas of technology. You will work in collaboration with the business to understand their needs, drive results and deliver excellence.

You will manage risks, issues, and budget, and ensure that initiatives are delivered to schedule, budget, scope, and the highest quality standards. You will also work in a collaborative way with multiple third parties and matrix teams, and foster a culture of innovation, agility, and continuous improvement.

This is part of an annual programme focused on reducing technical debt, strengthening security across the estate, and maintaining stable, resilient corporate and store infrastructure, delivered through a combination of Core Infrastructure Upgrades and Hardware Refresh activity. This fixed‑term contract provides the additional delivery capacity needed to support this defined period of high‑demand work, enabling the organisation to bring in specialist skills for time‑bound upgrades and remediation without creating long‑term cost commitments.

Role overview:

• Lead and manage the delivery of multiple technology initiatives, ranging from £3-7m, across different domains and platforms
• Establish and maintain effective relationships with the business stakeholders, understand their requirements, and ensure that the initiatives deliver value and meet their expectations
• Define and implement the delivery strategy, approach, and plan, and ensure that initiatives follow the best practices and standards of project management
• Manage scope, schedule, budget, quality, resources, communication, and risks, and proactively resolve any issues or conflicts that arise
• Coordinate and collaborate with the delivery teams, third parties, and other delivery managers, and ensure that the dependencies, interdependencies, and integration points are identified and managed
• Provide regular and transparent reporting and status updates to the senior management and governance boards, and elevate any issues or risks that need their attention or intervention
• Drive the adoption of agile and lean methodologies, tools, and techniques, and foster a culture of innovation, learning, and continuous improvement within the delivery teams and the wider technology function
• Coach, mentor, and motivate the delivery teams, and ensure that they have the skills, capabilities, and support they need to deliver successfully

Skills & Experience Required:

• 5+ years experience and proven track record of delivering complex and high‑value technology initiatives across different domains and common enterprise‑scale technology platforms e.g Mulesoft, Oracle, Salesforce, Microsoft Azure
• Experience of delivery in large complex organisations, such as FTSE 250 companies or top tier professional services
  Strong knowledge and understanding of the technology landscape, trends, and best practices
• Excellent stakeholder management and communication skills, and ability to influence and negotiate at all levels
• Knowledge of programme organisation structures and proven ability to build teams who are set up for success
• Strong leadership and management skills, and ability to inspire and empower the delivery teams
• Highly organised and detail‑oriented, with strong planning, prioritisation, and problem‑solving skills
• Resilient and adaptable, and able to cope with ambiguity and change in a fast‑paced and dynamic environment
• Experience and ownership of budget and financial benefits tracking for initiatives >£3m

Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on‑going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.

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