My client, a prestigious and renowned venue located in the heart of London, with an outstanding reputation for delivering exceptional events and customer service, seeks a dedicated and detail focused Sales Executive to join the Sales and Events team. This position will play a pivotal role in maximising room sales and revenue, while delivering exceptional customer service.
Responsibilities
- Respond promptly to internal and external inquiries and room booking requests, ensuring high levels of customer satisfaction.
- Maximise room sales by converting provisional bookings into confirmed sales while sticking to revenue targets.
- Show prospective clients around the venue and communicate their booking requirements effectively to achieve the highest revenue possible.
- Allocate rooms efficiently to maximise yield and maintain a balanced room utilisation.
- Collaborate closely with the Events Manager and operational teams to ensure smooth event execution and successful handover of client bookings.
- Keep the diary system up-to-date and accurate, ensuring all bookings and activities are logged and followed up.
- Assist with competitor analysis to ensure the venue remains competitive in the marketplace.
- Support the Business Development Manager with familiarisation trips, exhibitions and client attraction campaigns throughout the year.
Qualifications
The right candidate for this role will have significant experience in a hotel or venue environment, particularly in conference and banqueting sales or coordination.
This is a full-time hybrid role paying 33K, with excellent benefits, plus commission.
Apply now for immediate consideration
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