Research & Development Co-Ordinator

To support and co-ordinate the research, development and delivery of new products from concepts through to launch. The role is responsible for identifying market opportunities, developing customer led-product concepts and project managing the product development process to ensure successful commercial outcomes.

Key Tasks

• Conduct structured market research to identify customer needs, competitor activity and market gaps.
• Generate and evaluate new product ideas aligned with business strategy.
• Monitor industry trends, innovations and commercial opportunities.
• Develop product concepts through direct customer engagement and research.
• Organise and attend face-to-face customer research meetings.
• Prepare detailed design briefs for Product Design.
• Project manage new product development projects, ensuring milestones are met.
• Liaise with cross-functional teams including Product Design, Engineering, Marketing, Sales and Operations.
• Prepare and deliver presentations to internal stakeholders.
• Co-ordinate activities required for new product launches.
• Support the ongoing management and review of the existing product portfolio.
• Undertake business travel as required.

Key Objectives

• Deliver commercially viable new product concepts aligned with Company strategy.
• Ensure projects are delivered on time and within agreed parameters.
• Maintain strong customer engagement to support evidence-based product development.
• Contribute to continuous improvement of the product portfolio.
• Support successful and well-coordinated product launches.
• Develop knowledge and capability in product development.

The above lists are not exhaustive and may evolve with the role and business needs.

Person Specification

• Be a creative thinker.
• Ability to identify/ solve problems.
• Strong analytical and research skills.
• Commercial awareness and customer-focused mindset.
• Excellent written and verbal communication skills.
• Strong organisational and project management ability.
• Ability to manage multiple tasks and priorities.
• Proactive and self-motivated approach.
• IT literate (Microsoft Office or equivalent).
• Willingness to travel for business purposes.
• Previous experience in product knowledge, R&D, Marketing or Project Management.
• Experience in conducting customer research or market analysis.
• Understanding of product lifecycle management.
• Experience working across-functionally within a business environment.

Qualifications

• Degree in Product Design or Marketing or a related degree (minimum 2:1)

Salary & Benefits

• 33 days paid holiday (rising to 38 with service).
• Flexible holiday booking in 30-minute blocks.
• Buy/sell up to 5 days holiday annually.
• Performance bonuses.
• Final salary pension scheme (after min. 2 years).
• NEST pension scheme (from 3 months).
• Life insurance (after min. 2 years).
• Private health insurance (after min. 1 year).
• Health cashback plan.
• Employee Assistance Programme (EAP).
• Relocation support loans.
• Long service awards.
• Subsidised on-site café and social space.
• Free on-site parking.
• Cycle to Work scheme.
• On-site gym and changing facilities.
• Team building activities.
• Company events.
• EV charging points (at cost).
• Paid charity days and fundraising events.
• Social activities.
• Career progression opportunities.
• Skills development and professional study support.

What to Expect

• Click ‘Apply’ to upload your CV.
• If your CV meets our criteria, you will be invited to complete a short pre-screen video interview.
• You will be asked to answer around 5 questions. Once complete, your responses are sent to the hiring manager for review.
• You’ll be notified by email whether you are successful or unsuccessful.
• If successful, the next stage is usually an in‑person interview at our Blackpool site.

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